Gateway Foundation Offers Live Help Chat Feature on RecoverGateway.org

In an effort to make it easier for people seeking care for substance abuse to get answers, Gateway Foundation Alcohol & Drug Treatment now offers a helpful chat feature on RecoverGateway.org to extend immediate support to individuals in distress. Instant and anonymous, Live Help is another avenue for individuals to ask questions about drug and alcohol abuse treatment and schedule a free and confidential consultation with a substance abuse expert.

“We understand the pain families experience when a loved one is struggling with alcohol or drug abuse,” explains Michael Darcy, president, Gateway Foundation Alcohol & Drug Treatment. “With this in mind, Gateway strives to make it as hassle-free as possible for individuals to get answers from knowledgeable substance abuse experts. With live chat and a 24-hour help line, individuals may reach Gateway Foundation on the terms most comfortable to them.”

The live chat feature is available on RecoverGateway.org seven days a week at the following hours: Monday through Friday from 7 a.m. to 8 p.m.; Saturday from 8:30 a.m. to 5 p.m.; and Sunday from 11 a.m. to 7 p.m. Visitors to the website can select a live chat icon found on the homepage to pose questions about drug and alcohol abuse treatment programs for adolescents and adults, insurance coverage, treatment centers or schedule a free and confidential consultation with a counselor. After hours, people may call 877-505-HOPE (4673) for assistance.

About Gateway Foundation Alcohol & Drug Treatment Centers
Every year Gateway Foundation Alcohol & Drug Treatment helps thousands of adults and teens get their life back on track and gives renewed hope to those who care about them. With 50 years of treatment experience, our specialists take the time to understand of the specific needs of each individual. We then develop a customized treatment plan with recommendations for the most appropriate care based on an individual's substance abuse and mental health history. As the largest provider of alcohol and drug abuse treatment in Illinois, Gateway has 11 treatment centers throughout the state. Gateway outpatient and residential substance abuse treatment programs are not one-size fits all, but unique treatment plans that give an individual the highest chance for a successful outcome. With insurance acceptance and a track record of success, Gateway Treatment Centers help thousands of individual’s successfully complete treatment each year, and find the hope they need to live again.

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